Shipping Policy

At Aqualis, we're committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after your order is placed.

Please note that orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available).

Shipping Times

After your order has been shipped, estimated delivery is typically:

4–7 business days

Please keep in mind that shipping times are estimates and may vary depending on your location and local carrier operations.

Delays During Peak Seasons

During busy periods such as holidays, promotional events, or high-order volume, shipping carriers may experience delays.

While we always strive to deliver your order as quickly as possible, delivery may take longer than the estimated timeframe due to circumstances outside of our control.

We appreciate your patience during these periods.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

Aligna is not responsible for delays or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or you believe it has been lost in transit, please contact our customer support team.

We'll work directly with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Questions?

If you have any questions about your order or shipping, we're always happy to help.

Email: support@aqualisbrand.com